1. When you receive the package, Please open the parcel in post officer`s presence before signing, if it’s demaged or empty(stolen), ask a“Damage Proof” from the Delivery company,Must be an official document, especially the claim request paper.

2.  LED projectors,  During transportation, Usually one or two dust from the exhaust port into projector,  This is a phenomenon often happens, it\'s not the quality problem of the machine itself. Customer can check our FAQ link to clear it.

3. All LED projectors, Usually higher brightness means higher noise,Buyer can try to change a Low-power fan, but it will reduce the brightness and heat dissipation, We don\'t accept this kinds of dispute.

4. Cheaper the price, the more likely fuzzy corners, UC40/UC46/BL-80/GP70/CT03H2/CT508/CT37....To ensure that does not affect Watch video/movie, we will full test before send out, If the customer can\'t accept, pls choose high performance Expensive projectors.CT180,CT60,CT180ST.... 

          We will declare the lower price on the invoice/bill to help avoid custom duty.If the parcel get strict inspected bycustom.You still need to pay tax to clear custom. We won`t bear the customs taxes.If you have special requests,please contact us..If buyer refuse receipt due to this reason, buyer need pay the shipping fee from China to destination country.

              The Goods we will demonstrate with low price value on the Invoice, Purpose is to reduce your tariffs, but theprices do not include the destination tariffs, Different countries have different customs tariffs, it\'s on buyer\'s responsibility.

        If you are not satisfied with the product,please feel free to contact us within 24 hours before a negative feedback(1-3 star feedbacks),we will stay with you till the problem solved and offer best service as we can.If you satisfied with the product,please give us all five star feedbacks,Thank you!